Pathfinder’s mission is to provide comprehensive multilingual disability clearinghouse of information & referral resources and support services to and for people with disabilities and their families in Tennessee. The scope of information, resources, and support services includes all types of disabilities (mental health, intellectual, developmental, physical, and learning), and all ages (birth to seniors).
Pathfinder provides services to every individual seeking services regardless of disability, gender, race, religion, national origin, ancestry, sexual orientation, age, creed, marital status, parental status, or pregnancy.
Pathfinder has four major program components:
Disability Information & Referral Resources
The purpose of Disability Information & Referral Resources is to connect individuals with disabilities, their families, caregivers, and service providers to appropriate community resources and to assist those who need help navigating disability resources in Tennessee. Pathfinder staff members are Certified Information and Referral Specialists (CIRS) through the Alliance of Information and Referral Systems (AIRS).
Pathfinder provides the following Disability Information & Referral services:
- Toll-free statewide bilingual HELPline (1-800-640-4636). Assistance is available in English, Spanish, Kurdish (Sorani and Bahdini dialects), and Persian. Interpretation services are available in other languages.
- Free Online Services Database which provides approximately 55 keyword categories.
- Disability Resource Library which offers Tennessee and national resources on a wide range of topics including Advocacy, Education, Health Care, and Religion & Spirituality.
Education & Training Programs
The purpose of the Education & Training Program is to increase the public’s awareness of the information and referral services that Pathfinder provides individuals with disabilities and their families through the following outreach activities:
- Presentations / Trainings: Pathfinder staff provides training presentations at various community, state, and national workshops and conferences. Topics may include:
- Tennessee Disability Pathfinder: Help finding disability resources
- Disability Etiquette & People First Language
- Working with Multicultural Populations, and Access Nashville.
- Community Education Series: Pathfinder hosts various trainings featuring agencies in the Pathfinder Service Database that provide services related to a specific topic, which allow participants to gain a better understanding of resources available to meet the needs of individuals with disabilities.
- Community Calendar: An online resource available through Pathfinder’s website that includes various disability-related events happening throughout the state each month. Approximately over 160 agency representatives have access to post events on the calendar, which often include support group meetings, family workshops, and fundraisers.
Multicultural Outreach Program
The mission of the Multicultural Outreach Program is to help alleviate barriers to accessing disability resources, provide cultural awareness education and training, and provide case management to individuals and families with diverse cultural backgrounds. The Multicultural Outreach Program currently includes:
- Toll-free multilingual HELPline (1-800-640-4636) - for individuals with disabilities and their families, all ages, all nationalities
- Camino Seguro - An online statewide information & referral database of bilingual (Spanish-speaking) service providers.
- Monthly parent support group - Meetings for parents who have children with disabilities - Child care provided.
- Disability and Cultural Awareness - Education and training
- Multicultural Alliance on Disability meetings
The purpose of Access Nashville is to bring awareness to accessibility issues facing those with disabilities, provide service learning training to college students, and provide information about accessible restaurants, attractions, and transportation in Nashville. Access Nashville is in partnership with the Nashville Convention Center.
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