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County-by-County Tennessee Flood Relief Information

Please click on the county below to view information:

Cheatham County Flood Relief Information

FEMA Disaster Recovery Center

The Disaster Recover Center is open from 7 a.m. to 7 p.m., seven days a week until further notice. Disaster officials ask that before visiting the centers, people first register online at DisasterAssistance.gov or by calling 800-621-FEMA (3362) or (TTY) 800-462-7585 for those with speech and hearing disabilities. Assistance in all languages is available.

  • Pegram City Hall
    308 Highway 70
    Pegram, TN 37143

If you have been affected by the flood and need assistance, please call the American Red Cross helpline 1-866-GET-INFO (1-866-438-4636). Or you can dial 211 for disaster information and referral assistance in your local community.

Davidson County

Metropolitan Goverment of Nashville & Davidson County has up-to-date flood relief information.

FEMA Disaster Recovery Center

The Disaster Recovery Center is open from 7 a.m. to 7 p.m., seven days a week until further notice. Disaster officials ask that before visiting the centers, people first register online at DisasterAssistance.gov or by calling 800-621-FEMA (3362) or (TTY) 800-462-7585 for those with speech and hearing disabilities. Assistance in all languages is available.

  • 100 Oaks Mall (near the Hollywood 27 Theatre)
    719 Thompson Lane
    Nashville, TN 37204
  • Ford Complex Community Buildingbr> 2620 W. Heiman Street
    Nashville, TN 37208
  • Hartman Park Community Center
    2801 Tucker Road
    Nashville, TN 37218
  • Tennessee State University
    Avon Williams Campus
    330 10th Avenue North
    Nashville, TN 37203

If you have been affected by the flood and need assistance, please call the American Red Cross helpline 1-866-GET-INFO (1-866-438-4636). Or you can dial 211 for disaster information and referral assistance in your local community.

Metropolitan Nashville Public School Information

Families can find up-to-date information on Metro Nashville Public Schools (MNPS)and guidelines for students affected by the flood.

Transportation Information - Davidson County/Metro Nashville

Customers may contact the following numbers for bus and train information:

  • MTA Customer Care 862-5950
  • AccessRide 862-3970
  • RTA/Music City Star 862-8833
  • MTA website

Flood Debris Guidelines - Davidson County/Metro Nashville Residents:

All items and materials MUST be separated into four different piles, and placed at the curb or streetside for collection. If the debris is not separated, it will not be collected.

  • White goods and metals (appliances, etc.)
  • Construction and demolition debris (lumber, windows, etc.)
  • Vegetation (brush, limbs and all other yard waste)
  • Household trash and garbage (including carpet)

Items should NOT be placed in public alleys. Alleys need to remain clear for emergency crews and trash collection services.

All debris and flood-damaged items should be placed at the curb/streetside for collection. DO NOT bring these items to Metro Convenience Centers for disposal. For additional information, residents should call Customer Service at 862-8750.

Dyer County Flood Relief Information

FEMA Disaster Recovery Center

The Disaster Recover Center is open from 7 a.m. to 7 p.m., seven days a week until further notice. Disaster officials ask that before visiting the centers, people first register online at DisasterAssistance.gov or by calling 800-621-FEMA (3362) or (TTY) 800-462-7585 for those with speech and hearing disabilities. Assistance in all languages is available.

  • Dyersburg Mall
    2700 Lake Road
    Dyersburg, TN 38024

If you have been affected by the flood and need assistance, please call the American Red Cross helpline 1-866-GET-INFO (1-866-438-4636). Or you can dial 211 for disaster information and referral assistance in your local community.

Hickman County Flood Relief Information

FEMA Disaster Recovery Center

The Disaster Recovery Center is open from 7 a.m. to 7 p.m., seven days a week until further notice. Disaster officials ask that before visiting the centers, people first register online at DisasterAssistance.gov or by calling 800-621-FEMA (3362) or (TTY) 800-462-7585 for those with speech and hearing disabilities. Assistance in all languages is available.

  • Centerville Community Church of Christ
    138 N. Central Ave.
    Centerville, TN 37033

If you have been affected by the flood and need assistance, please call the American Red Cross helpline 1-866-GET-INFO (1-866-438-4636). Or you can dial 211 for disaster information and referral assistance in your local community.

Houston County Flood Relief Information

If you have been affected by the flood and need assistance, please call the American Red Cross helpline 1-866-GET-INFO (1-866-438-4636). Or you can dial 211 for disaster information and referral assistance in your local community.

Humphreys County Flood Relief Information

If you have been affected by the flood and need assistance, please call the American Red Cross helpline 1-866-GET-INFO (1-866-438-4636). Or you can dial 211 for disaster information and referral assistance in your local community.

MadisonCounty Flood Relief Information

If you have been affected by the flood and need assistance, please call the American Red Cross helpline 1-866-GET-INFO (1-866-438-4636). Or you can dial 211 for disaster information and referral assistance in your local community.

Montgomery County Flood Relief Information

If you have been affected by the flood and need assistance, please call the American Red Cross helpline 1-866-GET-INFO (1-866-438-4636). Or you can dial 211 for disaster information and referral assistance in your local community.

  • American Red Cross Clarksville-Montgomery Chapter
    1778 New Ashland City Highway
    Clarksville, TN
    (931)-645-6401

    Perry County Flood Relief Information

    If you have been affected by the flood and need assistance, please call the American Red Cross helpline 1-866-GET-INFO (1-866-438-4636). Or you can dial 211 for disaster information and referral assistance in your local community.

    Shelby County Flood Relief Information

    FEMA Disaster Recovery Center

    The Disaster Recovery Center is open from 7 a.m. to 7 p.m., seven days a week until further notice. Disaster officials ask that before visiting the centers, people first register online at DisasterAssistance.gov or by calling 800-621-FEMA (3362) or (TTY) 800-462-7585 for those with speech and hearing disabilities. Assistance in all languages is available.

    • Millington Civic Center
      8077 Wilkinsville
      Millington, TN 38353

    Shelby County Shelters

    • Ed Rice Community Center
      2907 North Watkins Street
      Memphis, TN 38127-8144
    • Naval Support Activity Mid-South
      7915 Memphis Ave
      Buliding N82
      Millington, TN 38054

    If you have been affected by the flood and need assistance, please call the American Red Cross helpline 1-866-GET-INFO (1-866-438-4636). Or you can dial 211 for disaster information and referral assistance in your local community.

    Smith County Flood Relief Information

    If you have been affected by the flood and need assistance, please call the American Red Cross helpline 1-866-GET-INFO (1-866-438-4636). Or you can dial 211 for disaster information and referral assistance in your local community.

    Stewart County Flood Relief Information

    If you have been affected by the flood and need assistance, please call the American Red Cross helpline 1-866-GET-INFO (1-866-438-4636). Or you can dial 211 for disaster information and referral assistance in your local community.

    Sumner County Flood Relief Information

    If you have been affected by the flood and need assistance, please call the American Red Cross helpline 1-866-GET-INFO (1-866-438-4636). Or you can dial 211 for disaster information and referral assistance in your local community.

    Williamson County Flood Relief Information

    FEMA Disaster Recovery Center

    The Disaster Recovery Center is open from 7 a.m. to 7 p.m., seven days a week until further notice. Disaster officials ask that before visiting the centers, people first register online at DisasterAssistance.gov or by calling 800-621-FEMA (3362) or (TTY) 800-462-7585 for those with speech and hearing disabilities. Assistance in all languages is available.

    • Franklin City Hall
      109 Third Ave.
      Williamson, TN 37064

    If you have been affected by the flood and need assistance, please call the American Red Cross helpline 1-866-GET-INFO (1-866-438-4636). Or you can dial 211 for disaster information and referral assistance in your local community.

    • The Williamson County American Red Cross
      129 West Fowlkes Street, Suite 100
      Franklin, TN 37064
      Phone: 615-790-5785 or 800-663-5785

Disability-Specific Tennessee Flood Relief Information

All Disabilities

Disability Law and Advocacy Center (DLAC)

DLAC can assist with issues regarding loss of prescription medication, Loss of durable medical equipment. People who are turned away from emergency shelters due to being assisted by service animals, Loss of Social Security check or inability to get to location where the check was mailed, and other issues. For assistance call: 1-800-342-1660 or TTY 1-888-852-2852.

Autism flood relief resources

AutismCares

AutismCares a division of Autism Speaks is providing families with affected by the flood with immediate financial assistance. There are no income restrictions. Please contact Kathy at tennessee@autismspeaks.org or 615-238-1625.

Treatment and Research Institute for Autism Spectrum Disorders (TRIAD)

TRIAD has posted flood relief information in their newsletter.

Contact the Autism Society of Middle Tennessee (ASMT) at asmt@tnautism.org or 615-385-2077, ext. 1 with a list of your specific needs (e.g. men's clothing size large, towels, volunteers to help you clean up your house, etc.).

Traumatic Brain Injury Flood Relief Resources

TBI survivors and/or families/caregivers that were directly impacted by the flood, please contact the Brain Injury Association of Tennessee, Family Helpline: 1-877-757-2428

.

General Tennessee Flood Relief Information

Durable Medical Equipment Exchange

Below is a list of agencies that provide durable equipment free of charge or a loan basis:

Federal Assistance

President Barack Obama has declared a major disaster area in the state of Tennessee:

  • To register, call the toll-free number 1-800-621-FEMA (3362); Speech- or hearing-impaired callers can use the TTY number 1-800-462-7585. Or go to DisasterAssistance.gov to register.
  • Information needed to register: name and Social Security number; address of the damaged property; current address and telephone number; insurance information; household annual income; bank routing and account number for direct deposit; description of losses.

Type of Federal Assistance Available

  • Temporary housing (rent and lodging expense): Money to rent a different place to live or a temporary housing unit, such as a FEMA-provided travel trailer or mobile home, when rental properties are not available.
  • Repair: Money for homeowners to repair or replace damage from the disaster that is not covered by insurance. The goal is to repair the home to a safe and sanitary living or functioning condition. FEMA’s repair assistance will not pay to return a home to its condition before the disaster.
  • Other Needs Assistance: Money is available for necessary expenses and serious needs caused by the disaster, if the person is rejected for an SBA loan. This includes medical, dental, funeral, personal property, transportation, moving and storage, and other expenses that are authorized by law. FEMA will not pay for all damaged or destroyed personal property.
  • PowerPoint presentation on May 2010 Flood Relief and FEMA Assistance.

Spanish flood relief resources

General flood relief resources

  • American Red Cross, search for local chapters.
  • Congressman Jim Cooper Report on FEMA Assistance.
  • Internal Revenue Service (IRS) offers leeway to flood victims.
  • Flood Smart.gov is the official website of the National Flood Insurance Program (NFIP).
  • Small Business Administration (SBA) provides low-interest loans to homeowners, renters, businesses of all sizes and most private non-profit organizations of all sizes to repair or replace real estate, personal property, machinery and equipment, inventory and business assets that have been damaged or destroyed in a declared disaster. Call 1-800-659-2955.
  • TEMA is the emergency management agency for the state of Tennessee. TEMA is responsible for disaster relief, recovery and emergency preparedness statewide.
  • TNHousingSearch.org helps families find housing statewide. Services are free and funded by the Tennessee Housing Development Agency. Toll Free: 877-428-8844 or TTD/TTY: 7-1-1.
  • Voluntary Organizations Active in Disasters (VOAD) Centers in TN
  • Utility Contact Numbers for Metro Nashville & surrournding areas:

    • Metro Nashville Department of Public Works: 862-8750
    • Metro Nashville Water: 862-4800
    • Nashville Electric Service: 736-6900
    • Piedmont Natural Gas: 1-800-752-7504
    • Comcast: 244-5900
    • AT&T: 1-800-222-0300

    Health and Safety Information

    • Flood waters may contain sewage and other hazardous substances – there is some risk of disease from eating or drinking anything contaminated with flood water.
    • If you have any open cuts or sores that will be exposed to flood water, keep them as clean as possible by washing well with soap to control infection. If a wound develops redness, swelling, or drainage, seek immediate medical attention.
    • Do not allow children to play in flood water areas, wash children's hands frequently (always before meals), and do not allow children to play with flood-water contaminated toys that have not been disinfected. You can disinfect toys using a solution of one cup of bleach in 5 gallons of water.
    • If you smell the odor of natural gas in your home (similar to rotten eggs) do not turn appliances on or off, and do not use your home phone. Leave the premises immediately and call Piedmont Natural Gas from a neighbor’s home or your cell phone. Do not try to turn off your natural gas service on your own.
    • If you see a downed power line wires, assume it is live and report the emergency to 911.
    • Be sure to turn off all power to flooded areas in your home containing electrical wires or appliances.

    How to help

    • Hands On Nashville is doing widespread organizing of volunteers to help with a variety of flood recovery and relief efforts. Register at Hands On Nashville.
    • Middle Tennessee Kroger locations are collecting donations of money and non-perishable items for the American Red Cross and Second Harvest Food Bank.
    • Drop off donations of bottled water, new clothes and cleaning supplies at Christ Church, 15354 Old Hickory Blvd. Volunteers are needed to distribute these items. Call 615-834-6171 for information.
    • Financial donations can be made to the Community Foundation of Middle Tennessee
    • To support The Salvation Army, make a credit card donation by calling 1-800-725-2769 or online at Salvation Army Nashville.
    • The Lebanon/Wilson County Chamber of Commerce is coordinating volunteer cleanup efforts. To get or offer help, call 615-444-5503.
    • United Way of the Greater Clarksville Region will be accepting donations of clothing and non perishable food items. 1300 Madison, Clarksville TN or call 931-647-4291.
    • Autism Society of Middle Tennessee (ASMT) has various ways you can help families: Volunteer to help families clean up their homes by calling 615-385-2077, ext. 1, Donate Wal-Mart gift cards (send to ASMT, 955 Woodland St., Nashville, TN 37206) to be distributed to our ASMT, Autism Speaks, and VKC families in need, or Donate specific items that families need. Go to Community Bulletin Board for more information. This will be continually updated as information comes in, so check back often.
    • AutismCares, a division of Autism Speaks, is accepting donations for families affected by the flood in TN. Please make donations at AutismCares
    • TNHousingSearch.org a program of the Tennessee Housing Development Agency is being used by emergency services to locate housing for families displaced by recent floods. Please update or list your undamaged properties, as soon as possible, to help fill this urgent need.

    Information & Referral Agencies

    211 TN is an information & referral system to connect individuals and families with programs and services to find or give help in their community. 211 is toll free and can be dialed from any phone.

    Tennessee Disability Pathfinder is a statewide bilingual (English and Espanol) disability information resource. We provide a bilingual helpline 1-800-640-4636; website includes local, state, and national resources.

    Disaster Preparedness Organizations

    American Red Cross is required by Congressional charter to undertake disaster relief activities to ease the suffering caused by disasters. Emergency assistance includes fixed/mobile feeding stations, shelter, comfort kits, first aid accessment, food, clothing, emergency medical supplies. Additional assistance for long-term recovery may be provided when other relief assistance and/or personal resources are not adequate to meet disaster-caused needs. The American Red Cross provides referrals to the Federal Emergency Management Agency (FEMA), the Tennessee Emergency Management Agency (TEMA), Salvation Army, Second Harvest, and other agencies as appropriate. Local Red Cross Chapters

    FEMA is the national emergency management agency that is responsible for reducing the loss of life and property and protects the nation from all hazards, including natural disasters, acts of terrorism, and other man-made disasters.

    TEMA is the emergency management agency for the state of Tennessee. TEMA is responsible for disaster relief, recovery and emergency preparedness statewide.

    How to Prepare:

    American Academy of Pediatrics provides information on emergency preparedness for children with disabilities and chronic illnesses.

    Prepare.org is website of the American Red Cross provides emergency preparedness information and resources.

    Service Animal Emergency Preparedness Tips, Provided by The Tennessee Disability Law and Advocacy Center (DLAC)

    Information for First Responders

    Safe Kids is a website that provides emergency preparedness information and videos for families with children with disabilities. Also, provides information about Safe Kids Coalitions in local communities that educate and promote child safety.

    Emergency Preparedness Documents

    Emergency Contact Information List

    Medical Information List

    Disability-Related Supplies and Special Equipment List

See Also...

Printable Materials and Resources